# Coinpanda Support **URL:** https://discuss.coinpanda.io/c/coinpanda-support/5.md?page=1 [Latest](https://discuss.coinpanda.io/latest.md) · [Categories](https://discuss.coinpanda.io/categories.md) **Page:** 2 --- ## [Portfolio total cost - frequency of the update](https://discuss.coinpanda.io/t/portfolio-total-cost-frequency-of-the-update/778)
**Author:** [@Viktar\_Kalesnikau](https://discuss.coinpanda.io/u/Viktar_Kalesnikau)\ **Replies:** 3\ **Last updated:** [December 28, 2023, 6:17am UTC](https://discuss.coinpanda.io/t/portfolio-total-cost-frequency-of-the-update/778 "2023-12-28T06:17:55Z")
I just noticed that my portfolio cost is not updating while assets are. Isn’t it realtime updating? --- ## [Total value is about $100 high](https://discuss.coinpanda.io/t/total-value-is-about-100-high/772)
**Author:** [@timcapps](https://discuss.coinpanda.io/u/timcapps)\ **Replies:** 6\ **Last updated:** [December 14, 2023, 7:52am UTC](https://discuss.coinpanda.io/t/total-value-is-about-100-high/772 "2023-12-14T07:52:50Z")
If I add up all the values of all the assets in all wallets and coin types, I come out with a number around $100 less than the total value show in the dashboard. Is there something I’m not understanding? --- ## [Change transaction type "Sent" to "Transfer"](https://discuss.coinpanda.io/t/change-transaction-type-sent-to-transfer/774)
**Author:** [@Viktar\_Kalesnikau](https://discuss.coinpanda.io/u/Viktar_Kalesnikau)\ **Replies:** 1\ **Last updated:** [December 13, 2023, 9:34am UTC](https://discuss.coinpanda.io/t/change-transaction-type-sent-to-transfer/774 "2023-12-13T09:34:59Z")
I withdrew crypto from Kraken to my Ledger wallet and now need to change the transaction type from ‘Sent’ to ‘Transfer’, which is not currently possible. Alternatively, it would be ideal if Coinpanda could recognize both… --- ## [Cardano Wallet problems](https://discuss.coinpanda.io/t/cardano-wallet-problems/762)
**Author:** [@Jazz\_Whistle](https://discuss.coinpanda.io/u/Jazz_Whistle)\ **Replies:** 2\ **Last updated:** [December 1, 2023, 1:57pm UTC](https://discuss.coinpanda.io/t/cardano-wallet-problems/762 "2023-12-01T13:57:49Z")
Hi, I’ve synced a single-address Cardano wallet and the Wallet page shows current holdings but no transactions. Also the main Dashboard doesn’t show any ADA or Cardano tokens in my portfolio. I’ve deleted all transactio… --- ## [Google login not working](https://discuss.coinpanda.io/t/google-login-not-working/764)
**Author:** [@Matt\_B](https://discuss.coinpanda.io/u/Matt_B)\ **Replies:** 3\ **Last updated:** [December 1, 2023, 1:55pm UTC](https://discuss.coinpanda.io/t/google-login-not-working/764 "2023-12-01T13:55:47Z")
I log in using my Google account but all the sudden started receiving an authentication error when logging in. No details in the message. --- ## [Staking transaction marked as trade](https://discuss.coinpanda.io/t/staking-transaction-marked-as-trade/740)
**Author:** [@Cortex9](https://discuss.coinpanda.io/u/Cortex9)\ **Replies:** 1\ **Last updated:** [November 7, 2023, 10:01am UTC](https://discuss.coinpanda.io/t/staking-transaction-marked-as-trade/740 "2023-11-07T10:01:31Z")
Hello everyone, It’s my first time here so I hope to follow the right way to ask for your support. I have noticed that some transactions made on the Cronos chain using VVS protocol or Tectonic protocol seem to be incor… --- ## [My dashboard is blank on the desktop. I can't log in on my mobile phone](https://discuss.coinpanda.io/t/my-dashboard-is-blank-on-the-desktop-i-cant-log-in-on-my-mobile-phone/733)
**Author:** [@JanSchnie](https://discuss.coinpanda.io/u/JanSchnie)\ **Replies:** 1\ **Last updated:** [October 17, 2023, 7:09pm UTC](https://discuss.coinpanda.io/t/my-dashboard-is-blank-on-the-desktop-i-cant-log-in-on-my-mobile-phone/733 "2023-10-17T19:09:41Z")
On my Desktop-Computer my dashboard is blank. And also I can’t log in over my mobile phone to coinpanda. --- ## [Blockfi Sync](https://discuss.coinpanda.io/t/blockfi-sync/730)
**Author:** [@mhg](https://discuss.coinpanda.io/u/mhg)\ **Replies:** 1\ **Last updated:** [October 12, 2023, 5:27am UTC](https://discuss.coinpanda.io/t/blockfi-sync/730 "2023-10-12T05:27:05Z")
I am trying to sync with Blockfi but it is not highlighted/clickable. Does not anyone any suggestions? thank you. --- ## [Beta Access](https://discuss.coinpanda.io/t/beta-access/700)
**Author:** [@Sumit\_Yadav](https://discuss.coinpanda.io/u/Sumit_Yadav)\ **Replies:** 2\ **Last updated:** [October 10, 2023, 5:01pm UTC](https://discuss.coinpanda.io/t/beta-access/700 "2023-10-10T17:01:42Z")
Beta access is required. For Aptos wallet import. --- ## [Saitama Contract Address](https://discuss.coinpanda.io/t/saitama-contract-address/727)
**Author:** [@Samlapan](https://discuss.coinpanda.io/u/Samlapan)\ **Replies:** 1\ **Last updated:** [September 27, 2023, 11:04am UTC](https://discuss.coinpanda.io/t/saitama-contract-address/727 "2023-09-27T11:04:38Z")
Ma’am/Sir. Can anyone help me. I am trying to get Saitama v2 contract address. So as l can do a manual migration. I had wrote off my Saitama as a Rug pull, Appreciate any help or advise. Thank you in advance. --- ## [BTC, TRON, BSC, and Chia Wallet issues](https://discuss.coinpanda.io/t/btc-tron-bsc-and-chia-wallet-issues/722)
**Author:** [@jraymonds](https://discuss.coinpanda.io/u/jraymonds)\ **Replies:** 4\ **Last updated:** [September 16, 2023, 7:38am UTC](https://discuss.coinpanda.io/t/btc-tron-bsc-and-chia-wallet-issues/722 "2023-09-16T07:38:35Z")
As a new user I am attempting to get everything on my dashboard. Binance.US, Kraken, Coinbase, some CSV imports, all seem to be working. I need to go through transactions and tune, but before doing that I just want to ma… --- ## [Leverage Trading On DEX](https://discuss.coinpanda.io/t/leverage-trading-on-dex/676)
**Author:** [@JoJo](https://discuss.coinpanda.io/u/JoJo)\ **Replies:** 6\ **Last updated:** [June 27, 2023, 11:45am UTC](https://discuss.coinpanda.io/t/leverage-trading-on-dex/676 "2023-06-27T11:45:05Z")
I do a lot of trading on GMX which is a leverage trading DEX. Coinpanda doesn’t seem to be able to handle that very well. Are there any fixes in the works or can someone recommend a method to keep to keep up with gains, … --- ## [Beta access is required](https://discuss.coinpanda.io/t/beta-access-is-required/654)
**Author:** [@benjitotal](https://discuss.coinpanda.io/u/benjitotal)\ **Replies:** 3\ **Last updated:** [May 7, 2023, 2:12pm UTC](https://discuss.coinpanda.io/t/beta-access-is-required/654 "2023-05-07T14:12:05Z")
I am trying to add my Velas Native Wallet and transactions, and “appears\*\*” Beta access is required. Please ask in the Live Chat to gain access.\*\* Can You help me please?? Thanks --- ## [XT.com](https://discuss.coinpanda.io/t/xt-com/660)
**Author:** [@seaturtlemining](https://discuss.coinpanda.io/u/seaturtlemining)\ **Replies:** 1\ **Last updated:** [June 2, 2023, 5:48am UTC](https://discuss.coinpanda.io/t/xt-com/660 "2023-06-02T05:48:21Z")
I have an XT.com account for only 1 coin so this isn’t a top priority request. It has an API beta message when I go to connect it. Not sure what that means but if API development stopped on this, no worries, but given X… --- ## ["Update transactions" only applies operation to 1 transaction](https://discuss.coinpanda.io/t/update-transactions-only-applies-operation-to-1-transaction/642)
**Author:** [@fomoer](https://discuss.coinpanda.io/u/fomoer)\ **Replies:** 5\ **Last updated:** [May 8, 2023, 3:46pm UTC](https://discuss.coinpanda.io/t/update-transactions-only-applies-operation-to-1-transaction/642 "2023-05-08T15:46:05Z")
Tried to select multiple transactions and “Add transaction tag”, but the tag is only applied to 1 transaction. In addition the transaction list is reloaded for every change, which makes it a slow process to make changes… --- ## [Binance CSV file import not working](https://discuss.coinpanda.io/t/binance-csv-file-import-not-working/616)
**Author:** [@jpdiebold](https://discuss.coinpanda.io/u/jpdiebold)\ **Replies:** 1\ **Last updated:** [April 14, 2023, 2:16pm UTC](https://discuss.coinpanda.io/t/binance-csv-file-import-not-working/616 "2023-04-14T14:16:22Z")
Hello, I have generated 2 CSV files for 2021 and 2022 using the Binance ‘Generate all statements’ link. However, the files for 2022 always gives me an error when trying to upload: “The selected file was not recognized … --- ## [TurboTax not accepting transactions or gain/losses](https://discuss.coinpanda.io/t/turbotax-not-accepting-transactions-or-gain-losses/603)
**Author:** [@tcuovave](https://discuss.coinpanda.io/u/tcuovave)\ **Replies:** 3\ **Last updated:** [April 10, 2023, 5:13am UTC](https://discuss.coinpanda.io/t/turbotax-not-accepting-transactions-or-gain-losses/603 "2023-04-10T05:13:55Z")
Wallet sync worked fine. Exported both transactions and gain/losses CSVs and TurboTax will not accept either file. After manually adjusting the column names for transactions, TurboTax rejected the CSV due to duplicates i… --- ## [Wallet holdings don't match transactions](https://discuss.coinpanda.io/t/wallet-holdings-dont-match-transactions/573)
**Author:** [@Frank2](https://discuss.coinpanda.io/u/Frank2)\ **Replies:** 1\ **Last updated:** [March 19, 2023, 9:39pm UTC](https://discuss.coinpanda.io/t/wallet-holdings-dont-match-transactions/573 "2023-03-19T21:39:42Z")
I have a binance.us wallet and imported all the transactions through the API. It looks like the transactions have been imported but they do not show in the holdings section of the wallet view. Is there a way to fix this? … --- ## [All my wallets and transactions disappeared](https://discuss.coinpanda.io/t/all-my-wallets-and-transactions-disappeared/566)
**Author:** [@GFM](https://discuss.coinpanda.io/u/GFM)\ **Replies:** 2\ **Last updated:** [February 17, 2023, 11:54am UTC](https://discuss.coinpanda.io/t/all-my-wallets-and-transactions-disappeared/566 "2023-02-17T11:54:29Z")
Hello, yesterday i login as usual using the Coinbase button but the system prompted me to create another account. I contacted support and they wrote me this: “This should be fixed now. Sorry about that. We just pushed … --- ## [USDC swap to BUSD at Binance problem](https://discuss.coinpanda.io/t/usdc-swap-to-busd-at-binance-problem/529)
**Author:** [@TimHH](https://discuss.coinpanda.io/u/TimHH)\ **Replies:** 2\ **Last updated:** [January 9, 2023, 8:21am UTC](https://discuss.coinpanda.io/t/usdc-swap-to-busd-at-binance-problem/529 "2023-01-09T08:21:18Z")
I send some USDC to Binance, which Binance now automatically converts to BUSD, but your app is not registering this swap. Also, earlier Binance swapped my USDC coins to BUSD, which I had on Binance and it seems to me th… --- ## [Klever Digital Assets from KLV](https://discuss.coinpanda.io/t/klever-digital-assets-from-klv/536)
**Author:** [@RudeBoy617](https://discuss.coinpanda.io/u/RudeBoy617)\ **Replies:** 2\ **Last updated:** [January 9, 2023, 8:18am UTC](https://discuss.coinpanda.io/t/klever-digital-assets-from-klv/536 "2023-01-09T08:18:41Z")
Thanks for adding the new Klever Blockchain and wallet imports. At this time, Klever KDA (Klever Digtial Asset), the main Klever token in not selectable when importing wallet for KleverChain transactions. Would like to … --- ## [CSV Import bug - UI? or Other?](https://discuss.coinpanda.io/t/csv-import-bug-ui-or-other/538)
**Author:** [@Scuffy\_Ruffles](https://discuss.coinpanda.io/u/Scuffy_Ruffles)\ **Replies:** 5\ **Last updated:** [January 9, 2023, 7:47am UTC](https://discuss.coinpanda.io/t/csv-import-bug-ui-or-other/538 "2023-01-09T07:47:40Z")
When importing a CSV file, the data appears to import when I confirm by loading another CoinPanda window; however, the first import screen will continue spooling and fail to reach completion. While this may seem like… --- ## [NFT Value allocation](https://discuss.coinpanda.io/t/nft-value-allocation/240)
**Author:** [@Jaydee](https://discuss.coinpanda.io/u/Jaydee)\ **Replies:** 7\ **Last updated:** [January 2, 2023, 5:27pm UTC](https://discuss.coinpanda.io/t/nft-value-allocation/240 "2023-01-02T17:27:18Z")
Hi Can anyone give an update on NFT trades ? Im currently seeing a number of strange issues with regards to NFT Trades : some trades show a negative ETH balance with a $0 cost basis and a subsequent fiat net gain va… --- ## [Common Issue with Wallet to Wallet Transactions](https://discuss.coinpanda.io/t/common-issue-with-wallet-to-wallet-transactions/273)
**Author:** [@J\_G](https://discuss.coinpanda.io/u/J_G)\ **Replies:** 14\ **Last updated:** [January 2, 2023, 5:19pm UTC](https://discuss.coinpanda.io/t/common-issue-with-wallet-to-wallet-transactions/273 "2023-01-02T17:19:46Z")
Hello, I’m trying to edit some smaller transaction issues. I find this particular issue all over the place. The issue is that the SEND amount for one wallet and the RECEIVE amount for another wallet are the same, so the… --- ## [LUNC tokens from Kraken incorrectly showing as LUNA tokens](https://discuss.coinpanda.io/t/lunc-tokens-from-kraken-incorrectly-showing-as-luna-tokens/521)
**Author:** [@jefflai](https://discuss.coinpanda.io/u/jefflai)\ **Replies:** 1\ **Last updated:** [October 11, 2022, 2:04pm UTC](https://discuss.coinpanda.io/t/lunc-tokens-from-kraken-incorrectly-showing-as-luna-tokens/521 "2022-10-11T14:04:52Z")
LUNC tokens from Kraken incorrectly showing as LUNA tokens. This is causing the incorrect price to be displayed for the tokens in Coinpanda. I connected Kraken by API to Coinpanda --- ## [Dashboard very wrong](https://discuss.coinpanda.io/t/dashboard-very-wrong/505)
**Author:** [@herakazumi](https://discuss.coinpanda.io/u/herakazumi)\ **Replies:** 1\ **Last updated:** [August 9, 2022, 4:09pm UTC](https://discuss.coinpanda.io/t/dashboard-very-wrong/505 "2022-08-09T16:09:28Z")
I dont understand why in my dashboard i still have certain coins/tokens which i have long sold and can’t be found in any individual wallets anymore. --- ## [Defi Exchange trades not showing as trade transactions](https://discuss.coinpanda.io/t/defi-exchange-trades-not-showing-as-trade-transactions/495)
**Author:** [@jefflai](https://discuss.coinpanda.io/u/jefflai)\ **Replies:** 4\ **Last updated:** [July 26, 2022, 2:39pm UTC](https://discuss.coinpanda.io/t/defi-exchange-trades-not-showing-as-trade-transactions/495 "2022-07-26T14:39:52Z")
In an Ethereum Wallet, I made some trades using DeFi exchanges that are not automatically being imported as trade transactions in Coinpanda. Is there a workaround for this? Would I need to mark the DeFi exchange transac… --- ## [Unable to edit date on manual transaction](https://discuss.coinpanda.io/t/unable-to-edit-date-on-manual-transaction/494)
**Author:** [@jefflai](https://discuss.coinpanda.io/u/jefflai)\ **Replies:** 3\ **Last updated:** [July 26, 2022, 2:37pm UTC](https://discuss.coinpanda.io/t/unable-to-edit-date-on-manual-transaction/494 "2022-07-26T14:37:25Z")
I created a manual transaction. When I tried to edit the date from the year 2022 to 2020, the new date would not save on the manual transaction. I had to delete the manual transaction and recreate a new manual transactio… --- ## [Dashboard showing incorrect DAI balance](https://discuss.coinpanda.io/t/dashboard-showing-incorrect-dai-balance/496)
**Author:** [@jefflai](https://discuss.coinpanda.io/u/jefflai)\ **Replies:** 2\ **Last updated:** [July 25, 2022, 3:05pm UTC](https://discuss.coinpanda.io/t/dashboard-showing-incorrect-dai-balance/496 "2022-07-25T15:05:31Z")
The Dashboard shows a balance for DAI, however I have already traded away the DAI. And when looking at the Holdings for each individual wallet, no DAI balance appears. Is there a way to refresh the Dashboard to match wh… --- ## [TXF Turbotax File (error)](https://discuss.coinpanda.io/t/txf-turbotax-file-error/491)
**Author:** [@J\_G](https://discuss.coinpanda.io/u/J_G)\ **Replies:** 2\ **Last updated:** [July 22, 2022, 2:20pm UTC](https://discuss.coinpanda.io/t/txf-turbotax-file-error/491 "2022-07-22T14:20:37Z")
I tried using the turbotax files you all allow us to download for 2021 taxes and it did not work when I uploaded to TurboTax website. Anyone else confirm this bug? Thanks, JG [Previous page](https://discuss.coinpanda.io/c/coinpanda-support/5.md) [Next page](https://discuss.coinpanda.io/c/coinpanda-support/5.md?page=2)