# Exchange/Wallet Import Issues **URL:** https://discuss.coinpanda.io/c/coinpanda-support/import-issues/9.md [Latest](https://discuss.coinpanda.io/latest.md) · [Categories](https://discuss.coinpanda.io/categories.md) --- ## [About the Exchange/Wallet Import Issues category](https://discuss.coinpanda.io/t/about-the-exchange-wallet-import-issues-category/16)
**Author:** [@Coinpanda](https://discuss.coinpanda.io/u/Coinpanda)\ **Replies:** 3\ **Last updated:** [October 28, 2023, 4:48am UTC](https://discuss.coinpanda.io/t/about-the-exchange-wallet-import-issues-category/16 "2023-10-28T04:48:45Z")
Here you can report all kinds of API/CSV import issues. --- ## [Missing prices for $dez transactions before 2025 (2024 and earlier)](https://discuss.coinpanda.io/t/missing-prices-for-dez-transactions-before-2025-2024-and-earlier/1931)
**Author:** [@messyjesse](https://discuss.coinpanda.io/u/messyjesse)\ **Replies:** 9\ **Last updated:** [July 30, 2025, 7:00am UTC](https://discuss.coinpanda.io/t/missing-prices-for-dez-transactions-before-2025-2024-and-earlier/1931 "2025-07-30T07:00:54Z")
--- ## [Wallet NOT syncing](https://discuss.coinpanda.io/t/wallet-not-syncing/1922)
**Author:** [@Kerri\_Baldwin](https://discuss.coinpanda.io/u/Kerri_Baldwin)\ **Replies:** 3\ **Last updated:** [June 8, 2025, 1:49am UTC](https://discuss.coinpanda.io/t/wallet-not-syncing/1922 "2025-06-08T01:49:01Z")
Hello everyone, my wallet has been syncing for a few hours, I’ve cleared the cache of my browser, used a different browser as well but the problem still persist. What can I do, please advice. --- ## [Petra Wallet - Aptos Network](https://discuss.coinpanda.io/t/petra-wallet-aptos-network/1862)
**Author:** [@FinixFighter](https://discuss.coinpanda.io/u/FinixFighter)\ **Replies:** 1\ **Last updated:** [March 5, 2025, 5:27am UTC](https://discuss.coinpanda.io/t/petra-wallet-aptos-network/1862 "2025-03-05T05:27:11Z")
Hello, I added my Aptos network address to Coinpanda selecting Petra Wallet, but nothing is shown in it, not tokens nor transactions. --- ## [Sync with Exodus - Ravecoin not working](https://discuss.coinpanda.io/t/sync-with-exodus-ravecoin-not-working/1579)
**Author:** [@ZevZ](https://discuss.coinpanda.io/u/ZevZ)\ **Replies:** 1\ **Last updated:** [October 28, 2024, 3:57am UTC](https://discuss.coinpanda.io/t/sync-with-exodus-ravecoin-not-working/1579 "2024-10-28T03:57:56Z")
I have a Exodus wallet with Ravecoin, This is connected and looks like it is synced, but the transaction is not beeing imported. And the Holdings is not correct. This worked before, but not now. When I use Ravencoin ex… --- ## [Staking ETH on Lido issue](https://discuss.coinpanda.io/t/staking-eth-on-lido-issue/907)
**Author:** [@MonkeyPatcher](https://discuss.coinpanda.io/u/MonkeyPatcher)\ **Replies:** 1\ **Last updated:** [June 1, 2024, 6:17am UTC](https://discuss.coinpanda.io/t/staking-eth-on-lido-issue/907 "2024-06-01T06:17:38Z")
Hello, Similar to this issue where I have staked my ETH on Lido and got stETH. I have added the tag to ‘swap’ as per instruction but it still shows capital gains. Is this intended behaviour? or a bug? --- ## [Zpub integration](https://discuss.coinpanda.io/t/zpub-integration/883)
**Author:** [@fory](https://discuss.coinpanda.io/u/fory)\ **Replies:** 2\ **Last updated:** [April 13, 2024, 6:46am UTC](https://discuss.coinpanda.io/t/zpub-integration/883 "2024-04-13T06:46:31Z")
Hi any way to incrase capacity on zpub import? All the systems work in a similar way and cannot detect all the addresses under the zpub. Thanks and regards --- ## [Exodus - VET vs VTHO Import](https://discuss.coinpanda.io/t/exodus-vet-vs-vtho-import/770)
**Author:** [@quint](https://discuss.coinpanda.io/u/quint)\ **Replies:** 4\ **Last updated:** [February 23, 2024, 10:02am UTC](https://discuss.coinpanda.io/t/exodus-vet-vs-vtho-import/770 "2024-02-23T10:02:59Z")
Hello, The API for the Exodus wallet pulls in all of the token transactions except for VTHO. VET is imported. Advice? Quint --- ## [Coinbase API discussion](https://discuss.coinpanda.io/t/coinbase-api-discussion/828)
**Author:** [@eivind](https://discuss.coinpanda.io/u/eivind)\ **Replies:** 0\ **Last updated:** [February 18, 2024, 8:32pm UTC](https://discuss.coinpanda.io/t/coinbase-api-discussion/828 "2024-02-18T20:32:39Z")
All questions related to the Coinbase API can be discussed in this topic, such as: Missing transactions/trades Internal Coinbase transactions imported that should be ignored Wrong identification of currencies … etc A… --- ## [LP-Token staking on Minswap (Cardano)](https://discuss.coinpanda.io/t/lp-token-staking-on-minswap-cardano/825)
**Author:** [@tomu](https://discuss.coinpanda.io/u/tomu)\ **Replies:** 3\ **Last updated:** [February 15, 2024, 3:32pm UTC](https://discuss.coinpanda.io/t/lp-token-staking-on-minswap-cardano/825 "2024-02-15T15:32:11Z")
Hi, i staked an LP-Token on Minswap and the corresponding Transaction gets marked as “Send LP Token”. I would like to change the transaction tag to “Sent to Staking Pool” so that this transaction doesn’t get taxed but i… --- ## [Coinbase ETH2 Staking issues](https://discuss.coinpanda.io/t/coinbase-eth2-staking-issues/808)
**Author:** [@link](https://discuss.coinpanda.io/u/link)\ **Replies:** 2\ **Last updated:** [February 14, 2024, 9:43am UTC](https://discuss.coinpanda.io/t/coinbase-eth2-staking-issues/808 "2024-02-14T09:43:57Z")
Hello! I’ve noticed a lot of Dashboard/balance issues and have narrowed it down to a lack of ETH2 (Coinbase ETH staking token) support: I am staking all my ETH on Coinbase. I added the Coinbase API integration and it… --- ## [HashPack import issue](https://discuss.coinpanda.io/t/hashpack-import-issue/802)
**Author:** [@JED\_1957](https://discuss.coinpanda.io/u/JED_1957)\ **Replies:** 1\ **Last updated:** [January 6, 2024, 10:55am UTC](https://discuss.coinpanda.io/t/hashpack-import-issue/802 "2024-01-06T10:55:20Z")
Greetings, When attempting to import/sync transactions from my HashPack wallet, only the 2024 transactions are being picked up into Coinpanda. I need the 2023 items for the tax return. Thanks John --- ## [SaucerSwap V2](https://discuss.coinpanda.io/t/saucerswap-v2/801)
**Author:** [@JED\_1957](https://discuss.coinpanda.io/u/JED_1957)\ **Replies:** 1\ **Last updated:** [January 6, 2024, 10:54am UTC](https://discuss.coinpanda.io/t/saucerswap-v2/801 "2024-01-06T10:54:37Z")
Will you please add support for the DeFi exchange SaucerSwap V1 & V2. SaucerSwap is on the Hedra network. Thanks JED\_1957 --- ## [Beta Access](https://discuss.coinpanda.io/t/beta-access/700)
**Author:** [@Sumit\_Yadav](https://discuss.coinpanda.io/u/Sumit_Yadav)\ **Replies:** 2\ **Last updated:** [October 10, 2023, 5:01pm UTC](https://discuss.coinpanda.io/t/beta-access/700 "2023-10-10T17:01:42Z")
Beta access is required. For Aptos wallet import. --- ## [XT.com](https://discuss.coinpanda.io/t/xt-com/660)
**Author:** [@seaturtlemining](https://discuss.coinpanda.io/u/seaturtlemining)\ **Replies:** 1\ **Last updated:** [June 2, 2023, 5:48am UTC](https://discuss.coinpanda.io/t/xt-com/660 "2023-06-02T05:48:21Z")
I have an XT.com account for only 1 coin so this isn’t a top priority request. It has an API beta message when I go to connect it. Not sure what that means but if API development stopped on this, no worries, but given X… --- ## [Binance CSV file import not working](https://discuss.coinpanda.io/t/binance-csv-file-import-not-working/616)
**Author:** [@jpdiebold](https://discuss.coinpanda.io/u/jpdiebold)\ **Replies:** 1\ **Last updated:** [April 14, 2023, 2:16pm UTC](https://discuss.coinpanda.io/t/binance-csv-file-import-not-working/616 "2023-04-14T14:16:22Z")
Hello, I have generated 2 CSV files for 2021 and 2022 using the Binance ‘Generate all statements’ link. However, the files for 2022 always gives me an error when trying to upload: “The selected file was not recognized … --- ## [Binance etc (and captcha problems in the support section)](https://discuss.coinpanda.io/t/binance-etc-and-captcha-problems-in-the-support-section/472)
**Author:** [@rsaleuddin](https://discuss.coinpanda.io/u/rsaleuddin)\ **Replies:** 1\ **Last updated:** [June 30, 2022, 3:33pm UTC](https://discuss.coinpanda.io/t/binance-etc-and-captcha-problems-in-the-support-section/472 "2022-06-30T15:33:13Z")
My 800-transaction binance csv file loads but I only see 29 transactions on coinpanda. Also the standard ledgers.csv to add transfers on binance doesn’t load at all (neither do the bitbuy or coinberry csvs). Thoughts? - … --- ## [Eos Wallet sync "error"](https://discuss.coinpanda.io/t/eos-wallet-sync-error/488)
**Author:** [@Andrea](https://discuss.coinpanda.io/u/Andrea)\ **Replies:** 2\ **Last updated:** [June 30, 2022, 2:44pm UTC](https://discuss.coinpanda.io/t/eos-wallet-sync-error/488 "2022-06-30T14:44:27Z")
When I try to sync my EOS wallet I see “error” and transactions aren’t showed. Any suggestions? Thanks --- ## [Nodes - Costs, Fees and Rewards tax reporting](https://discuss.coinpanda.io/t/nodes-costs-fees-and-rewards-tax-reporting/458)
**Author:** [@IAM](https://discuss.coinpanda.io/u/IAM)\ **Replies:** 1\ **Last updated:** [April 23, 2022, 10:51am UTC](https://discuss.coinpanda.io/t/nodes-costs-fees-and-rewards-tax-reporting/458 "2022-04-23T10:51:48Z")
I own a few strong nodes. I want to report the cost of creating the node as Costs and the rewards that I receive from nodes as rewards. As such I marked all the appropriate transactions as Costs and few other as rewards. … --- ## [Csv import chooses wrong token when multiple have same name](https://discuss.coinpanda.io/t/csv-import-chooses-wrong-token-when-multiple-have-same-name/399)
**Author:** [@Tux\_Paper](https://discuss.coinpanda.io/u/Tux_Paper)\ **Replies:** 1\ **Last updated:** [March 16, 2022, 3:41am UTC](https://discuss.coinpanda.io/t/csv-import-chooses-wrong-token-when-multiple-have-same-name/399 "2022-03-16T03:41:20Z")
For tokens that have the same symbol as others, the CSV import picks the incorrect one. Simple example: “MIST” token has the following tokens Coinpanda Coinpanda (forum limits me to 2 urls, but same domain +) /prices… --- ## [Cross wallet swaps/trades](https://discuss.coinpanda.io/t/cross-wallet-swaps-trades/365)
**Author:** [@fordie](https://discuss.coinpanda.io/u/fordie)\ **Replies:** 2\ **Last updated:** [February 21, 2022, 7:11pm UTC](https://discuss.coinpanda.io/t/cross-wallet-swaps-trades/365 "2022-02-21T19:11:28Z")
So Atomic wallet has the ability to do swaps/trades between coins (just like an exchange) but there is no accounting for the trade across the two separate wallets. For example I can trade BTC for LTC, but this just show… --- ## [Kucoin Margin not importing trades](https://discuss.coinpanda.io/t/kucoin-margin-not-importing-trades/362)
**Author:** [@fordie](https://discuss.coinpanda.io/u/fordie)\ **Replies:** 1\ **Last updated:** [February 20, 2022, 7:39pm UTC](https://discuss.coinpanda.io/t/kucoin-margin-not-importing-trades/362 "2022-02-20T19:39:37Z")
I am seeing a Kucoin issue with my Kucoin Margin import where none of my trades are appearing. I only see transfers and my margin loans/repays. None of my trades from 2021 are imported. --- ## [Import error on Deposit LP token and Harvest rewards in 1 transaction](https://discuss.coinpanda.io/t/import-error-on-deposit-lp-token-and-harvest-rewards-in-1-transaction/311)
**Author:** [@StarJCrypto](https://discuss.coinpanda.io/u/StarJCrypto)\ **Replies:** 1\ **Last updated:** [January 25, 2022, 10:59pm UTC](https://discuss.coinpanda.io/t/import-error-on-deposit-lp-token-and-harvest-rewards-in-1-transaction/311 "2022-01-25T22:59:16Z")
Avalanche txn: 0x207469e8f41a04c503e7dec89172264a6a8bfbb510c9d42539348846939786d8 In a transaction where I was depositing LP tokens into a farm where I had pending rewards, the deposit was made and the rewards were auto… --- ## [Crypt.com App](https://discuss.coinpanda.io/t/crypt-com-app/243)
**Author:** [@J\_G](https://discuss.coinpanda.io/u/J_G)\ **Replies:** 1\ **Last updated:** [December 19, 2021, 4:08pm UTC](https://discuss.coinpanda.io/t/crypt-com-app/243 "2021-12-19T16:08:21Z")
My Crypto.com App is not cacluating totals up correctly. It looks like all the transactions are correct, however, it isn’t calculating my total holdings correctly. Should I just re-create the CSV that crypto.com app expo… --- ## [Trezor zcash account export fails](https://discuss.coinpanda.io/t/trezor-zcash-account-export-fails/189)
**Author:** [@rdcken](https://discuss.coinpanda.io/u/rdcken)\ **Replies:** 3\ **Last updated:** [December 3, 2021, 12:43pm UTC](https://discuss.coinpanda.io/t/trezor-zcash-account-export-fails/189 "2021-12-03T12:43:22Z")
Dear Sirs, I have exported my trezor accounts into a trezor wallet septup. BTC exports okay, upload is a few seconds ETH exports okay uploads in a few seconds Zcash exports okay, upload just gets stuck in “unloading”… --- ## [Temple Wallet Sync - amount not correct](https://discuss.coinpanda.io/t/temple-wallet-sync-amount-not-correct/181)
**Author:** [@NeonNoir84](https://discuss.coinpanda.io/u/NeonNoir84)\ **Replies:** 6\ **Last updated:** [December 2, 2021, 9:36am UTC](https://discuss.coinpanda.io/t/temple-wallet-sync-amount-not-correct/181 "2021-12-02T09:36:33Z")
The auto-sync sees 10x the amount of TZ I have in my wallet. Can that be fixed somehow? Don’t want to pay taxes on that. lol --- ## [Walltet sync "error"](https://discuss.coinpanda.io/t/walltet-sync-error/132)
**Author:** [@CryptoJames](https://discuss.coinpanda.io/u/CryptoJames)\ **Replies:** 1\ **Last updated:** [October 30, 2021, 3:19pm UTC](https://discuss.coinpanda.io/t/walltet-sync-error/132 "2021-10-30T15:19:47Z")
One of my polygon Wallets has been acting up the past two days, and after a sync attempt I see “error” and new transactions have not been imported. Any suggestions? Thanks --- ## [Imported .xlsx files and Total Value and Cost Basis values are incorrect](https://discuss.coinpanda.io/t/imported-xlsx-files-and-total-value-and-cost-basis-values-are-incorrect/72)
**Author:** [@CPLU](https://discuss.coinpanda.io/u/CPLU)\ **Replies:** 1\ **Last updated:** [September 20, 2021, 8:02am UTC](https://discuss.coinpanda.io/t/imported-xlsx-files-and-total-value-and-cost-basis-values-are-incorrect/72 "2021-09-20T08:02:38Z")
Support, my Total Value, Cost Basis values on my dashboard are different from the details (Tax Reports) page of my tax year. The Cost Basis is 1/3 of the value and Total Proceeds look off as well. I exported my capital … --- ## [Portfolio of imported wallets is wrong](https://discuss.coinpanda.io/t/portfolio-of-imported-wallets-is-wrong/66)
**Author:** [@Bastifanta](https://discuss.coinpanda.io/u/Bastifanta)\ **Replies:** 2\ **Last updated:** [September 20, 2021, 7:52am UTC](https://discuss.coinpanda.io/t/portfolio-of-imported-wallets-is-wrong/66 "2021-09-20T07:52:27Z")
Hi i have a Problem with my imported wallets. The shown portfolio is totally wrong there a big assets with USD and EUR what i don´t have. I imported the API (FTX) with subaccounts. The Wallets are all right its just the … --- ## [ByBit API and CSV doesn't work \[SOLVED\]](https://discuss.coinpanda.io/t/bybit-api-and-csv-doesnt-work-solved/62)
**Author:** [@Martin\_Knoll](https://discuss.coinpanda.io/u/Martin_Knoll)\ **Replies:** 5\ **Last updated:** [September 15, 2021, 10:30am UTC](https://discuss.coinpanda.io/t/bybit-api-and-csv-doesnt-work-solved/62 "2021-09-15T10:30:04Z")
Hi, only about 10% of the transactions are transferred to Coinpanda with the Bybit API. Unfortunately, via BybitBit CSV, I always get an error for the CSV file of the trade history. Does anyone know the problems? Unfortu… [Next page](https://discuss.coinpanda.io/c/coinpanda-support/import-issues/9.md?page=1)