Eos Wallet sync "error"

When I try to sync my EOS wallet I see “error” and transactions aren’t showed. Any suggestions?


Hi Anrea,
Please reach out to our live chat so we can check your wallet addresses

This is probably because you have entered the address and not the account name. Only account names are supported now - you can find this on most EOS block explorers.

If you still have any issues, please reach out to support in the chat so we can quickly debug the issue!