Fraxtal unique transaction issue

Coinpanda Support
1

I connected my wallet on Fraxtal. Fraxtal does a unique thing where they award
points called “FLOXX” to users, and they are sent as transactions multiple times a day. The value of these tx is $0, so they show as “missing price”. But the issue is there is over 20k of these transactions and counting. I could end the year with hundreds of thousands of these “FLOXX” transactions of $0. I have no control over recieving them.

Two issues:

  1. This puts me in the top Price tier of almost $400. Without these tx from Fraxtal, I would be in the smallest tier.

  2. I would like “ignore” these transactions, but I can only select 100 at a time and not all of them at once, and it would take days of clicking to select them all.

please advise. Thank you.

4

Please don’t go to the “support” website posted below by a user “Johnny”, that is a scam.
The ONLY official support is on the chat on the Coinpanda app itself.
Stay safe.

5

Hi there,
I understand the issue. Perhaps we could update the API integration so these particular reward transactions are skipped when Syncing.

I could use my debugging tools to delete/ignore all of the transactions as well. (Ignore is better because deleting means they would be imported again when you resync)

Alternatively, it might be possible to import the transactions via CSV, so that the FLOXX transactions can be removed before importing.

You will have to reach out via the support chat on the website so I can assist you with this