When you have a trade on a dex it does not mark it as a “trade”, just a “send” and a “receive”. So they must be added manually instead. I would love to see better handling of Cardano DEX trades so it identifies them as trades and handles the calculations automatically.
Please send us a screenshot of the transactions you are referring to on the chat once logged onto your account. Trades should be imported as trades, and not split into separate send & receive transactions. Once we can access your account and your wallet’s public address, we can identify what went wrong and fix it for you.