Trezor zcash account export fails

Dear Sirs,

I have exported my trezor accounts into a trezor wallet septup.
BTC exports okay, upload is a few seconds
ETH exports okay uploads in a few seconds
Zcash exports okay, upload just gets stuck in “unloading” never finishes
export-zec- prefix with 13 numbers

Also the autosync does not seem to pick up the Zcash accound either

Help would be much appreciated

Regards,
Kim

Can you try deleting the wallet for zcash and then try importing it again? If you are using the public address and there is still an issue can you try importing using a CSV file instead?

tried both several times it does not work.
account CSV file name when manually up loaded is different on tresor by account
niether manual routes work or the api for zcash